Next Step wood flooring UV Oiled Oak Rustic

    Review by   Rollo Powell Jones  (Posted on Saturday 04 June, 2011)

Dear Einar I would like to thank you for the brilliant job that you carried out in our house. The oak wood flooring has transformed the downstairs by opening up the whole space and making it look much bigger. The through lines of the timber also makes it feel a lot 'cleaner' and sharper. I particularly like the way you were so meticulous in laying the floor - no squeaks! - and the finishing off detailing is very important to me. I like the trim you put around the edges, and especially the round wooden trim around the radiator pipes - a nice touch. The whole job was carried out very professionally with a minimum of disturbance or fuss, and I also appreciated the way you cleaned up after yourself each day. So - thank you for an excellent job really well done, and the icing on the cake was the excellent deal on the oak timber - we could not have done it for that price anywhere else. We love our floor and are so pleased that it has been laid so well - it gives us pleasure every day to see a job so well done. Rollo

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Hardwood Mouldings - pdf download

In this section we present a comprehensive range of mouldings, thresholds, nosings, skirtings and accessories that are available off the shelf or, for larger contracts, as bespoke, made to measure solutions.

Recommended preparation and installation - pdf download

preparation and installation

Brochure of Furlong wood flooring - pdf download

100 years in the making

Maintenance - pdf download

Caring for your floor

Furlong Wood Flooring Warranty - pdf download

Furlong Wood Flooring provides the following Limited Warranties for residential use which extend to the original end purchaser only (non transferable) from the date of purchase of its engineered hardwood fl oorings when installed in full compliance to the manufacturers installation instructions, precautions and maintenance procedures and utilised within environmental pre conditions in which they are expected to perform.

DELIVERY;

Deliveries are made between 8am and 6pm Monday to Friday. Orders are generally delivered within two to three days. Every effort will be made to effect delivery within the quoted period, but no liability can be accepted should it be exceeded. For this reason we are unable to accept responsibility for lost working time and recommend goods are ordered well in advance of any project start dates. It is the Buyers responsibility to ensure the goods can be delivered to the address provided during the order process. Deliveries are free on orders of  £1000.00 excluding VAT. Due to insurance restrictions all deliveries are made to ‘curb side’ at the nearest access point to the delivery address for the delivery vehicle. The driver may require help unloading the products so please ensure there is someone there to assist if necessary. The Buyer shall be at all times responsible for any additional costs incurred whatsoever as a result of deliveries being delayed due to access or unloading problems or delivery not being accepted. The Buyer shall inspect all goods on delivery .No claim of short delivery can be entertained unless signified at the time of delivery.

STORAGE AND INSTALLATION;

Once delivered the goods should be stored appropriately in dry conditions at all times. The company accepts no responsibility whatsoever for goods installed or applied in new or renovated buildings which have not adequately dried out. The Company will also take no responsibility for any goods subject to excessive heat, cold, damp or humidity either in situ or storage or after installation. The Company accepts no liability whatsoever for any issues relating to the installation or application of the goods unless the Buyer contracts with the Company directly for such services.

Costs

We have a flat £45 rate for most of the British mainland if order is under £1000.

It is possible to pick up your order from our distribution warehouse. Please contact us if you wish to pick up your flooring.

The Consumer Protection (Distance Selling) Regulations 2000 (as amended 2005)

By purchasing over the internet or by telephone you are entering into a “Distance Sale”. In addition to your normal statutory rights as a consumer you also have the right to cancel the contract at any time up to seven days after the date your order is delivered to you.

This right does NOT apply to products specifically made to your specifications and this includes floor coverings, which have been cut from a roll to your specific order size.  This also includes wood flooring that are not held in stock by Cut Diamond Flooring and are ordered or manufactured for you;  these items cannot be cancelled once the order has been accepted by Cut Diamond Flooring.

Goods are non refundable .The Buyer must accept full responsibility for the quantity and suitability of the goods ordered for the purpose of which they are used. It is recommended that the Buyer keeps any material left over in the event of repairs and in the case that the flooring range is discontinued. The Buyer will be liable for a re-stocking of up to 20%of the value of the goods the Buyer returns directly to the Depot. When the warehouse has received the goods in perfect condition a refund will be given. Unfortunately we are unable to accept any part order returns.